1. General Principles

DecisionProphet ("Service") provides digital decision-making assistance by combining Eastern wisdom and modern analytics. Due to the intangible and immediate nature of our Service, refunds are subject to the following terms:

2. Eligibility for Refunds

• • Dissatisfaction with Results: The Service generates probabilistic interpretations based on user inputs and randomized algorithms. Results are subjective and do not guarantee accuracy. Refunds will not be issued solely due to dissatisfaction with outcomes.
• • Technical Errors: If a paid feature fails to function due to a technical error on our end (e.g., payment processed but no results generated), users may request a full refund within 7 days of purchase.
• • Duplicate Charges: Unauthorized or accidental duplicate payments will be refunded upon verification.

3. Non-Refundable Scenarios

• • Successful Service Delivery: No refunds will be granted if the Service generates and displays results as intended.
• • User Error: Incorrect inputs, misinterpretation of results, or changes in personal circumstances do not qualify for refunds.
• • Subscription Cancellations: Incorrect inputs, misinterpretation of results, or changes in personal circumstances do not qualify for refunds.

4. Refund Process

• Request Submission: Contact our support team at [email protected] within 7 days of purchase. Include:

• ੦ Transaction ID
• ੦ Description of the issue
• ੦ Screenshots (if applicable)

• Verification: We will review requests within 5 business days and notify you via email.

• Approval: Approved refunds will be processed to the original payment method within 10 business days.

5. Exceptions

• Fraud or Abuse: We reserve the right to deny refunds for accounts violating our Terms of Service (e.g., spam, fraudulent claims).

• Jurisdictional Laws: Refund eligibility may vary based on local consumer protection laws.

6. Contact Us

Disclaimer:

This policy reflects our commitment to fairness while respecting the intangible nature of our Service. For unresolved disputes, contact your local consumer protection agency.